After hours
A customer needs help while your office is closed. Give them a useful next step.
Built for businesses that live on the phone
Be There for the Next 2 A.M. Call.
When a customer needs help after hours, give them a clear next step. Ringway captures the request, answers approved company questions, and can book a verified calendar slot. We help you set it up and test it.
14-day free trialCancel anytimeTested before you go liveEnglish or Spanish setup
A missed call can be a missed opportunity
Some callers need an appointment. Others need an answer or a person. A good receptionist helps each caller reach the right next step.
While you work
Keep your attention on the job while the caller shares what they need.
Ready to book
Offer an opening your connected calendar can actually accept.
Needs your team
Save the question and callback details so the request has a clear owner.
Start with your own call history. During the pilot, compare missed calls, qualified requests, completed jobs and collected revenue to see whether Ringway earns its place in your business.
Up and Running in 3 Simple Steps
We guide the setup with you, verify the full caller journey, and make sure your team knows what to do next.
1
Tell Us About Your Business
Import your website or enter your services, hours and policies. Review and approve the information your receptionist will share. We help you verify the calendar and call handling before launch.
2
Test Your Setup
Verify your calendar, answering number, owner notifications and human handoff. We check forwarding support with your carrier and test a real call together.
3
Forward Calls and Review Results
Start with overflow or after-hours coverage. Review saved requests and bookings, complete follow-ups, and track which jobs turn into collected revenue.
A helpful conversation.
A clear next step.
Illustrative conversation examples. During setup, you can hear your own receptionist handle your company’s questions in a real test call.
Caller
Our AC is running, but the house isn’t cooling.
Ringway
I can help arrange a service visit. Is there any smoke, sparking, or another immediate safety concern?
Caller
No. I’d like someone tomorrow.
Ringway
What’s the service ZIP code? I’ll check the calendar once I confirm we cover your address.
Set up a test for my business
Test calls use an approved number. No appointment is created by these examples.
Everything Your Business Needs
Give your team clearer requests, fewer interruptions, and a reliable way to follow up.
24/7 Call Answering
Give callers a helpful response after hours and while your team is busy. We test forwarding and fallback handling with you before launch.
Appointment Booking
On Book and Scale, offer verified GHL availability and confirm only after the calendar accepts the booking. Google and Outlook connect through GHL.
Lead Capture & Follow-up
Save the caller’s request and callback number for your team. Appointment texts are available after sending and delivery are verified.
Custom Greetings Per Business
Choose a voice, greeting, pronunciation guide and listening pace. Approve the company information your receptionist shares.
Call Transcripts & Summaries
Review call transcripts, summaries and saved follow-up tasks in your dashboard, with email notifications after setup.
Intelligent Call Routing
Offer a transfer to your approved number for urgent requests. Save a callback when a human cannot be reached.
After-Hours Handling
Set the business hours, after-hours wording and escalation policy you want callers to hear.
English or Spanish Setup
Choose an English or Spanish configuration and test it with your team before launch. Ask us about language requirements during setup.
Could recovered calls pay for Ringway?
Explore your assumptions. Only some calls become completed jobs, and revenue is different from profit.
Estimated completed additional jobs
7.7
Estimated additional revenue
$2,688
Contribution after job costs
$1,075
Book plan plus estimated extra minutes
$349
Estimated contribution after Ringway
$726
Illustration, not a forecast or guarantee. Assumes these opportunities would otherwise be lost. Enter total handled minutes, including calls that do not book. Excludes taxes, other software, fixed overhead and any separately agreed service fees. Verify actual completed jobs and collected payments during your pilot.
Choose the help your business needs
Start with your business account. Review the trial and payment terms before checkout, then complete a guided launch check.
Answer
$249 /month
A helpful first response while your team is busy.
450 included minutes
$0.30/additional minute
- Business answers you review and approve
- Caller details and saved follow-up requests
- Call summaries in your dashboard
- Owner email notifications after setup
Book
$349 /month
Help qualified callers take the next step.
900 included minutes
$0.30/additional minute
- Everything in Answer
- Verified booking into your GHL calendar
- Service-area and urgency checks
- Calendar rescheduling and cancellation controls
- Appointment texts after SMS setup and consent
Scale
$499 /month
More room for a business with higher call volume.
2,500 included minutes
$0.25/additional minute
- Everything in Book
- 2,500 included minutes each month
- Lower additional-minute rate
- Managed review of your launch configuration
Included usage is measured in connected minutes. Your dashboard shows your usage. We confirm additional-minute billing and notification arrangements during the managed rollout.
Calendar booking requires a verified GHL connection. Google and Outlook connect through GHL. SMS requires a verified sending number and caller permission. Multiple locations and other booking systems need a separate fit review.
Review the usage policy and your checkout terms before subscribing.
Judge your receptionist by what it gets right
Use these checks with Ringway and any other service you evaluate. A convincing demo is the start; your own business workflow is the test.
| What matters | What to verify |
|---|---|
| Company understanding | Approve services, fees, hours and policies. Missing answers become owner follow-up tasks. |
| Calendar accuracy | Verify a real booking and an external-calendar conflict before forwarding calls. |
| Caller experience | Listen for clear language, patient turn-taking, correct names and honest next steps. |
| Human help | Test your transfer number and the saved-callback fallback. |
| Business value | Separate calls, bookings, completed jobs and money actually collected. |
Starting with Home Services
Our first managed rollout focuses on HVAC and home-service businesses. Other industries begin with a fit review so we can confirm the right answers, booking rules, and safeguards before activation.
Built for This
HVAC & Plumbing
Capture service requests, check approved coverage, book verified availability, and route urgent calls to your team.
Dental Offices
A future fit review can assess appointment requests and office FAQs before handling patient information.
Law Firms
Assess consultation intake and approved office answers, with a separate review of sensitive information.
Salons & Spas
Explore appointment requests after checking your staff, service durations, and booking system.
Restaurants
Explore approved menu answers and catering inquiries after a booking-system fit review.
Auto Repair
Explore service requests and approved FAQs; estimates and vehicle-specific advice stay with your team.
Medical Offices
Requires a separate privacy and workflow review before any patient use. Not part of the initial rollout.
Real Estate
Explore lead capture and showing requests after reviewing your calendar and routing requirements.
Built Around the Moments That Matter to Your Customers
What if every call was answered, even at 2 AM?
Your customers call after hours, too. Give them a clear next step while protecting your team’s time.
What if a caller could choose a verified appointment before hanging up?
Stop losing bookings to phone tag. Your AI receptionist checks your availability and confirms appointments on the spot.
What if you knew exactly what every caller needed before calling back?
Review who called, what they needed and what still needs attention in one place.
Company facts you approve
Calendar checks before confirmation
Visible follow-up tasks
Frequently Asked Questions
Everything you need to know about Ringway.
After setup and a test call, forward calls from your business number to Ringway. The virtual receptionist answers approved company questions, saves callback requests and, on Book or Scale, books verified GHL calendar slots.
You can start the business profile in a few minutes. Going live also requires your calendar access, a working answering number, a test booking and verified notifications. We guide founding customers through those checks before they forward traffic.
The first supported booking connection is a GHL calendar in your own business location. Google Calendar and Microsoft Outlook can be linked through GHL, with conflict calendars configured and tested. Direct Google, Outlook, Jobber and Housecall Pro connectors are not currently included.
The receptionist explains what it can confirm and saves a follow-up request for your team. Unknown company questions appear for owner review. Urgent transfers use your approved destination and rules.
Answer is $249/month for 450 minutes; Book is $349/month for 900 minutes; Scale is $499/month for 2,500 minutes. Published additional-minute rates are $0.30 on Answer and Book and $0.25 on Scale. Review your trial, usage and billing terms at checkout.
Yes. A landline or a caller declining SMS does not prevent a booking. SMS confirmations and reminders require a verified sending setup and the caller’s permission. Changes can be handled by your team through the calendar.
Yes. Choose a voice, greeting, listening pace, pronunciation guide, services, hours, FAQs and policies. Approve the facts and test a call after making changes.
Often, yes, using call forwarding supported by your carrier. We verify forwarding, transfer behavior and rollback instructions during setup. Your callers can continue using your existing number.
We are focusing our managed rollout on HVAC and home-service businesses, where missed calls, service-area checks and urgent requests matter. Tell us about your workflow so we can check the fit before activation.
English or Spanish configurations are available for testing. We verify the chosen language with your team before launch. Automatic switching and bilingual SMS should not be assumed.
Track inbound calls, saved follow-ups and confirmed appointments. Record completed jobs and collected revenue separately. Attribute recovered revenue only when there is evidence the call would otherwise have been missed.
Founding Accounts — Early Access
Not ready to start today? Reserve your spot.
We’re onboarding a small group of founding customers with guided setup. Get on the early-access list — no commitment, no card required.
Stop Losing Customers to Voicemail
See how Ringway handles your business’s real questions. Create your account, review the plan terms, and complete a guided launch check.
Every hour without Ringway is another missed opportunity